Last Updated: September 7, 2026
SUN LIFE LAB respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how SUN LIFE LAB (“SUN LIFE LAB,” “we,” “us,” or “our”) may collect, use, disclose, and protect personal information when you visit sunlifelabs.com, interact with our Website, register or subscribe, contact us, or purchase our products.
1. Who We Are
The Website is operated by:
SUN LIFE LAB
Operated by RME Imports LLC
Coral Gables, Florida 33134, United States
Phone: +1 762-847-5099
Email: info@sunlifelabs.com
2. Information We May Collect
Depending on how you interact with our Website, we may collect the following categories of information.
Information You Provide Directly
This may include:
- Name
- Email address
- Telephone number, when provided
- Billing address
- Shipping address
- Account or registration information
- Order and purchase information
- Information submitted through contact forms
- Newsletter or blog subscription information
- Communications you send to SUN LIFE LAB
- Customer service inquiries and related information
Payment Information
When you make a purchase, payment information may be processed by third-party payment providers, including PayPal and applicable credit or debit card processors.
When payments are processed by third-party payment providers, SUN LIFE LAB generally does not receive or store your complete credit or debit card number. Payment information is processed by the applicable payment provider in accordance with its own privacy and security practices.
Information Collected Automatically
When you access the Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location derived from IP address
- Referring and exit pages
- Date and time of visits
- Interactions with Website content
- Advertising and campaign interaction data, where applicable
- Cookie and similar technology identifiers
3. How We Use Personal Information
We may use personal information to:
- Operate, maintain, and improve our Website.
- Process and fulfill orders.
- Process payments through authorized payment providers.
- Communicate about purchases, deliveries, accounts, or customer service requests.
- Respond to questions and inquiries.
- Manage user registrations and subscriptions.
- Provide educational content.
- Send marketing and promotional communications where permitted and subject to applicable consent requirements.
- Personalize Website experiences and communications.
- Measure Website performance and, where applicable, advertising effectiveness.
- Understand how visitors interact with the Website.
- Detect and prevent fraud, abuse, or security incidents.
- Maintain records and comply with legal obligations.
- Protect SUN LIFE LAB, our customers, and our Website.
4. Cookies and Similar Technologies
SUN LIFE LAB may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, maintain security, and measure Website performance.
Some technologies may be necessary for Website functionality, while others may be used for analytics or marketing where such technologies are implemented.
Where required by applicable law, users will be provided with appropriate choices regarding non-essential cookies and tracking technologies.
You may also manage available cookie preferences through the consent management tools provided on the Website.
5. Advertising and Tracking Technologies
SUN LIFE LAB may use advertising, analytics, conversion measurement, or similar tracking technologies from third-party providers from time to time.
Where such technologies are implemented, they may process information such as device identifiers, IP address, browser information, Website interactions, referral information, and conversion activity, depending on the technology and configuration used.
SUN LIFE LAB will seek to configure and use these technologies in accordance with applicable consent and privacy requirements.
6. Analytics and Performance Technologies
We may use analytics and performance technologies to understand how visitors use the Website, identify technical or usability issues, evaluate Website performance, and improve our services.
These technologies may process information such as pages viewed, interactions with Website features, device and browser information, approximate location derived from IP address, and other usage information.
Where required by applicable law, non-essential analytics technologies will be subject to appropriate consent or privacy choices.
7. Email Marketing
Users may voluntarily register or subscribe through the Website or blog.
Subject to applicable consent requirements, SUN LIFE LAB may use information provided during registration to send:
- Educational content
- Health and wellness information
- Company news
- Product information
- Promotions and special offers
- Other commercial communications
You may withdraw your consent or unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.
Unsubscribing from marketing does not necessarily prevent us from sending transactional, administrative, security, or other non-promotional communications when necessary.
8. Purchases Through Amazon and Third-Party Marketplaces
The Website may provide links to SUN LIFE LAB products offered through Amazon or other third-party marketplaces.
If you follow a link to a third-party marketplace, you will leave our Website and interact with that third party’s services.
Information you provide directly to Amazon or another third-party marketplace in connection with a purchase is processed according to that marketplace’s applicable privacy policies and practices.
SUN LIFE LAB does not control the independent collection, use, disclosure, or processing of personal information by those third parties.
9. How We May Disclose Information
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including providers supporting:
- Website hosting and technical infrastructure
- Payment processing
- Order fulfillment and delivery
- Customer communications
- Email services
- Website security
- Advertising and campaign measurement, where applicable
- Analytics and performance
- Professional and legal services
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our legal rights, investigate fraud or security incidents, or protect users and others.
We may disclose or transfer relevant information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.
10. Sale, Sharing and Targeted Advertising
SUN LIFE LAB does not sell personal information for money.
Certain advertising or tracking technologies, if implemented on the Website, may involve the disclosure or use of identifiers and online activity information for advertising, measurement, audience creation, or cross-context behavioral advertising in ways that may be considered “sharing,” “targeted advertising,” or a “sale” under certain U.S. state privacy laws.
Where applicable, SUN LIFE LAB will provide legally required privacy choices or opt-out mechanisms.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, providing customer support, meeting legal or accounting requirements, resolving disputes, and protecting our rights.
Retention periods may vary depending on the type of information and applicable legal requirements.
12. Data Security
SUN LIFE LAB uses reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Users should take appropriate precautions when using online services and protecting their account credentials.
13. Your Privacy Choices and Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain information about categories of personal information collected or disclosed.
- Opt out of certain uses of personal information for targeted advertising, sale, or sharing.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
- Appeal certain decisions concerning privacy requests where required by applicable law.
These rights are subject to applicable exceptions and verification requirements.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
14. Children’s Privacy
The Website and SUN LIFE LAB products are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the Website.
If you believe a child has provided personal information to us without appropriate authorization, please contact info@sunlifelabs.com so that we can review the matter and take appropriate action.
15. Do Not Track and Privacy Signals
Browsers and devices may provide privacy preference signals.
The treatment of these signals may depend on applicable law and the technologies used by the Website. Where legally required, SUN LIFE LAB will process recognized opt-out preference signals in accordance with applicable requirements.
16. Third-Party Websites
Our Website may contain links to third-party websites, including Amazon, other marketplaces, payment providers, and social media platforms.
SUN LIFE LAB is not responsible for the privacy practices, content, or security of independent third-party websites.
We encourage users to review the privacy policies of third-party services before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal requirements.
When we make changes, we will publish the revised policy on this page and update the “Last Updated” date.
18. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
SUN LIFE LAB
Operated by RME Imports LLC
Coral Gables, Florida 33134, United States
Phone: +1 762-847-5099
Email: info@sunlifelabs.com