Welcome to SUN LIFE LAB. These Terms and Conditions (“Terms”) govern your access to and use of the website sunlifelabs.com (the “Website”), as well as purchases made through the Website.
By accessing or using this Website, creating an account, or purchasing a product, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
These Terms apply to users and customers within the United States.
1. About SUN LIFE LAB
This Website is operated by:
Brand: SUN LIFE LAB
Legal operator: RME Imports LLC
Product: ARTFLEX
SUN LIFE LAB
Operated by RME Imports LLC
Coral Gables, Florida 33134
United States
Phone: +1 762-847-5099
Email: info@sunlifelabs.com
References to “SUN LIFE LAB,” “we,” “us,” or “our” throughout these Terms refer to SUN LIFE LAB.
2. Website Use
You may use this Website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Website for fraudulent, unlawful, or abusive purposes.
- Attempt to gain unauthorized access to the Website, its servers, accounts, or systems.
- Interfere with the security, functionality, or operation of the Website.
- Introduce viruses, malicious software, or other harmful technologies.
- Copy, reproduce, distribute, or commercially exploit Website content without authorization.
- Use automated systems to extract or collect information from the Website without our permission.
We reserve the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated.
3. Health and Educational Information
Content available through SUN LIFE LAB, including articles, guides, product information, educational resources, and other materials, is provided for general informational and educational purposes.
The information presented on this Website is not intended to constitute medical advice, diagnosis, treatment, or a substitute for professional healthcare advice.
You should consult an appropriate healthcare professional regarding medical conditions, medications, dietary supplements, pregnancy, nursing, allergies, or other health-related concerns.
Never disregard professional medical advice or delay seeking it because of information obtained through this Website.
4. Dietary Supplements
SUN LIFE LAB offers nutritional and dietary supplement products.
Individual responses to dietary supplements may vary. Information concerning ingredients or potential benefits does not guarantee that any particular individual will experience specific results.
Products should be used according to the instructions provided on their packaging.
Before using a dietary supplement, you should consult your healthcare provider when appropriate, particularly if you have an existing medical condition, take prescription or over-the-counter medications, are pregnant or nursing, or have known allergies or sensitivities.
5. Product Information
We make reasonable efforts to ensure that product descriptions, ingredients, images, specifications, pricing, and other information displayed on the Website are accurate and current.
However, packaging, labeling, appearance, ingredients, or other product details may occasionally be updated.
Customers should review the information and instructions provided on the physical product packaging before use.
If there is a material error in product information or pricing, we reserve the right to correct it and, where appropriate, cancel or modify an affected order.
6. Orders and Purchases
Products may be purchased directly through the SUN LIFE LAB Website, subject to availability.
By submitting an order, you represent that:
- The information you provide is accurate and complete.
- You are authorized to use the selected payment method.
- You are legally capable of entering into the transaction.
- The products are being purchased for lawful purposes.
Submission of an order does not necessarily constitute acceptance of that order.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, payment authorization problems, product availability, or errors in order information.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
7. Pricing and Payment
Prices are displayed in U.S. dollars (USD) unless otherwise indicated.
Applicable taxes, shipping costs, or other charges will be displayed during checkout where required.
Available payment methods may include:
- Credit cards
- Debit cards
- PayPal
Payment methods may change over time.
Payment information may be processed by third-party payment providers. SUN LIFE LAB does not necessarily directly store complete payment card information submitted through third-party payment systems.
By completing a purchase, you authorize the applicable payment provider to charge the total amount shown during checkout.
8. Amazon Purchases
Certain SUN LIFE LAB products may also be available through Amazon.
The SUN LIFE LAB Website may contain links directing users to Amazon to complete a purchase.
When you follow a link to Amazon and complete a transaction there, your purchase is made through Amazon and is subject to Amazon’s applicable terms, privacy practices, payment procedures, shipping policies, and return/refund policies.
SUN LIFE LAB’s Website Terms governing direct purchases do not replace Amazon’s terms for transactions completed on Amazon.
9. Shipping
SUN LIFE LAB currently offers shipping to eligible addresses within the United States.
Shipping availability, estimated delivery times, costs, and available shipping methods may be presented during checkout.
Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise. Delays may occur due to carriers, weather, holidays, supply disruptions, incorrect delivery information, or circumstances outside SUN LIFE LAB’s reasonable control.
Customers are responsible for providing complete and accurate shipping information.
SUN LIFE LAB is not responsible for delays or delivery problems caused by incorrect or incomplete information supplied by the customer.
10. Returns, Refunds and Cancellations
We want customers to have clear information about their purchases.
Eligibility for returns, refunds, exchanges, or cancellations may depend on the condition of the product, the reason for the request, and when the request is submitted.
For health, hygiene, quality-control, and product-safety reasons, opened or used dietary supplements may be subject to restrictions on returns.
If your product arrives damaged, defective, incorrect, or otherwise affected by an order fulfillment issue, please contact:
and provide your order information and relevant details about the issue.
Where a separate Return & Refund Policy is published on the Website, that policy forms part of these Terms and governs the specific procedures, eligibility requirements, deadlines, and conditions applicable to returns and refunds.
Orders completed through Amazon are subject to Amazon’s applicable cancellation, return, and refund procedures.
11. User Accounts and Registration
Certain Website features may allow users to register, subscribe, or provide contact information.
You are responsible for providing accurate information and, where applicable, maintaining the confidentiality of your account credentials.
You are responsible for activity conducted through your account unless applicable law provides otherwise.
If you believe your account or information has been accessed without authorization, contact us at info@sunlifelabs.com.
12. Email Communications and Marketing
Users may have opportunities to subscribe through the Website, including through the blog, to receive educational content, company communications, product information, news, promotions, or other marketing communications.
Where required, marketing communications will be sent subject to the user’s consent.
Users may unsubscribe from marketing emails at any time using the unsubscribe mechanism included in the communication or by contacting us.
Transactional or service-related communications concerning orders, accounts, security, or other necessary Website services may still be sent where appropriate.
13. Intellectual Property
Unless otherwise indicated, the Website and its content—including text, graphics, logos, product names, photographs, illustrations, designs, videos, software, and other materials—are owned by or licensed to SUN LIFE LAB and are protected by applicable intellectual property laws.
You may access Website content for personal, non-commercial use.
Nothing in these Terms grants you ownership of or a license to commercially exploit SUN LIFE LAB’s intellectual property unless expressly authorized in writing.
14. Third-Party Links and Services
The Website may contain links to third-party websites and services, including Amazon, payment providers, social networks, and other external platforms.
SUN LIFE LAB does not control the privacy, security, content, availability, or practices of independent third-party websites.
Your use of third-party services is subject to their own terms and policies.
15. Disclaimer of Warranties
To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the Website will always be uninterrupted, error-free, secure, or free from harmful components.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
16. Limitation of Liability
To the fullest extent permitted by applicable law, SUN LIFE LAB will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
17. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
18. Changes to These Terms
SUN LIFE LAB may update these Terms periodically to reflect changes to our Website, products, services, business practices, or legal requirements.
The revised version will be published on this page with an updated “Last Updated” date.
Your continued use of the Website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.
19. Governing Law
These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.
Any dispute will be handled in accordance with applicable law and the jurisdictional requirements governing the particular dispute.
20. Contact Us
For questions regarding these Terms & Conditions, please contact:
SUN LIFE LAB
Address: Coral Gables, FL 33134
Email: info@sunlifelabs.com